Shipping on digital products You will be provided with the download links after your payment has cleared. It is your responsibility to download the products within the alloted timeframe / number of attempts to download. We will, however, assist you if a loss of service was encountered due to network issue and you were unable to accesss your product, but your service must be re-instated to recieve the product. Shipping (download fees) on digital products are included in the cost of the itemReturns on digital productsWe are afraid that due to the nature of digital products, we are unable to provide a refund for these types of products. Shipping on regular productsAll shipping costs are incurred by you, the purchaser, and you are responsible to check that the correct applicable shipping has been applied to your goods. For goods lost in the postal service, please insure that you have adequate insurance to cover the cost of the item. Returns on regular products All sales are final, we do not give out refunds / returns / exchanges. Exchange of defective parts only within 7 days upon receipt of goods. Seller is not responsible for any damage caused by improper misuse or assembly of item. All postage expenses incurred in connection with the repair or replacement of any goods or any defective parts are the customer’s responsibility.This means if the goods have to be returned to us we will not pay the postage charges neither way. Either from your customer to us or the replacement item from us to your customer. This warranty shall not include any defects or damages to goods resulting from mis-use, failure to follow the manufacturer’s recommendations concerning use and maintenance, or damage that is not the result of normal use. This warranty does not include normal wear, labour or parts, including, without limitation where appropriate, batteries, light bulbs, fuses and filters.
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